Solutions

SiB Solutions

FROM CLAIMS TO FACTS.

SiB Solutions

SiB Solutions is a warehouse visual proof and quality improvement solution designed to help companies reduce customer claims, warehouse errors, unnecessary credits, and investigation time.

By connecting video from key warehouse process points with operational data from WMS, WCS, TMS, and ERP systems, SiB Solutions makes video searchable by order number, SKU, location, shipment, parcel, or other operational references. This gives teams fast, fact-based visibility into what really happened across picking, packing, consolidation, staging, loading, and returns.

Business Impact

Reduce invalid claims and unnecessary credits
Improve warehouse accuracy and delivery quality
Shorten investigation time
Support fact-based root cause analysis
Increase customer satisfaction
Protect warehouse teams with objective proof
Improve operational KPIs and continuous improvement

Core Capabilities

Searchable Visual Proof
Video linked to warehouse transaction data
Search by order number, SKU, location, shipment, or parcel
Fast access to the exact operational moment
Clear proof for customer service, warehouse, and operations teams

Claims Reduction & Investigation
Validate whether a claim is justified
Reject invalid claims with confidence
Reduce credits, replacements, and refunds
Move from assumptions to facts

Warehouse Quality Improvement
Identify recurring process issues
Understand whether errors are human, process, or system-related
Improve picking, packing, loading, and returns accuracy
Support measurable operational improvement

Integrated Warehouse Visibility
Integration with WMS, WCS, TMS, ERP, and automation systems
Visibility across key warehouse execution points
Better alignment between customer service, warehouse teams, and management
A transparent and evidence-based operational process

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SiB Solutions

FROM CLAIMS TO FACTS.

SiB Solutions

Business Impact

Reduce invalid claims and unnecessary creditsImprove warehouse accuracy and delivery qualityShorten investigation timeSupport fact-based root cause analysisIncrease customer satisfactionProtect warehouse teams with objective proofImprove operational KPIs and continuous improvement

Core Capabilities

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Reduce invalid claims and unnecessary credits
Improve warehouse accuracy and delivery quality
Shorten investigation time
Support fact-based root cause analysis
Increase customer satisfaction
Protect warehouse teams with objective proof
Improve operational KPIs and continuous improvement