SiB Solutions

FROM CLAIMS TO FACTS.

SiB Solutions

SiB Solutions is a warehouse visual proof and quality improvement solution designed to help companies reduce customer claims, warehouse errors, unnecessary credits, and investigation time.

By connecting video from key warehouse process points with operational data from WMS, WCS, TMS, and ERP systems, SiB Solutions makes video searchable by order number, SKU, location, shipment, parcel, or other operational references. This gives teams fast, fact-based visibility into what really happened across picking, packing, consolidation, staging, loading, and returns.

Business Impact

  • Reduce invalid claims and unnecessary credits
  • Improve warehouse accuracy and delivery quality
  • Shorten investigation time
  • Support fact-based root cause analysis
  • Increase customer satisfaction
  • Protect warehouse teams with objective proof
  • Improve operational KPIs and continuous improvement

Core Capabilities

Searchable Visual Proof
  • Video linked to warehouse transaction data
  • Search by order number, SKU, location, shipment, or parcel
  • Fast access to the exact operational moment
  • Clear proof for customer service, warehouse, and operations teams

Claims Reduction & Investigation
  • Validate whether a claim is justified
  • Reject invalid claims with confidence
  • Reduce credits, replacements, and refunds
  • Move from assumptions to facts

Warehouse Quality Improvement
  • Identify recurring process issues
  • Understand whether errors are human, process, or system-related
  • Improve picking, packing, loading, and returns accuracy
  • Support measurable operational improvement

Integrated Warehouse Visibility
  • Integration with WMS, WCS, TMS, ERP, and automation systems
  • Visibility across key warehouse execution points
  • Better alignment between customer service, warehouse teams, and management
  • A transparent and evidence-based operational process

Share on
Infor WMS
A powerful, scalable warehouse management solution built for enterprises operating modern distribution and fulfillment centers.
SNS WMS Portal
A dedicated web application designed to offer fast and easy access to your WMS and provides 3PL providers with real time visibility across all stock and warehouse transactions.
Bluerock TMS
A cloud-native, modular transportation management system that optimizes route planning, automates dispatch, and delivers real-time shipment visibility across your entire transport network.

OUR PARTNERS

INFOR
SPAN GROUP
ALOER
Synaos
HONEYWELL
Bluerock
Piyovi

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02 Jun, 2026
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