Behind the Barcode: The Hidden Truths of Successful WMS Implementation
Behind every barcode scan lies a complex network of people, processes, and systems that ultimately determine the success or failure of a warehouse operation. This session, sponsored by SNS, explores the real factors that drive successful WMS implementations, based on practical experience across industries and operational environments.

A successful WMS project requires more than selecting software. It requires clear operational objectives, reliable data, aligned stakeholders, and a structured implementation approach. From RFP preparation to go-live readiness and hypercare, organizations must balance technology decisions with process design, change management, and user adoption to achieve measurable and sustainable results.

Drawing on real-world lessons from projects that faced challenges as well as those that delivered strong performance improvements, this session provides a practical roadmap for avoiding common pitfalls and maximizing the value of WMS investments. Attendees will gain actionable insights on how to align business priorities, IT capabilities, and operational execution to support efficiency, scalability, and long-term growth in an increasingly automated supply chain environment.

Participants can expect practical recommendations, candid implementation insights, and proven approaches that help transform complex WMS initiatives into successful and sustainable operations.

Session Details

Event: MODEX 2026
Location: Supply Chain Resiliency Theater

Session 1:
Tuesday, April 14, 2026
10:30 AM – 11:15 AM

Session 2:
Thursday, April 16, 2026
11:00 AM – 11:45 AM

Speakers

Billy Dodd
Vice President, Warehousing East, Estes Forwarding Worldwide

Mike Herder
Vice President, WMS Product Strategy, Infor

Wadih Assouad
Director North America, SNS

Wael Mabsout
Director of Consulting & Solutions, SNS